What to do when your tubers arrive?
Open your box immediately and check your tubers, claims for unsatisfactory tubers must be made within 3 days of your tubers arriving.

If you are going to hold the tubers until time to plant, hold them in a frost free area 40-45 degree area and at about 80-90% humidity (if you have more than 3-4 weeks until planting time). If you are within 3-4 weeks of your planting time when they arrive, you can usually leave them at room temp. Make sure they can breathe. The warmer your storage area, the faster your tubers will develop sprouts called eyes

Does tuber size matter?
Tuber size can vary a lot. It varies by variety- some produce long skinny tubers, some big fat round ones. As long as the tuber is firm to semi-firm and has a viable eye- it’s going to grow. So don’t worry if you get a smaller tuber, or one that is slightly soft when you squeeze.

All tubers are sent out with at least one eye, although sometimes not overtly noticeable right when you receive them. That being said, if your tubers fail to sprout within 6 weeks of planting, please send along a photo of the tuber, along with your order number, replacements or a refund will be issued.

Email us with any questions or concerns
hello@tinyacrefarm.com

Shipping Schedule:
All tubers will ship starting in early April, as weather allows. We typically finish shipping all orders by late April. Because of the volume of orders we receive, we unfortunately cannot offer combined shipping at this time.

Claims Policy:
All claims regarding shipping damage or unsatisfactory tubers must be made within 3 days of delivery.

We are not responsible for tubers drying out or rotting in post-shipment storage, growing conditions, poor customer care or pest damage.

Shipping cost is NON-REFUNDABLE

Our tubers are held in 40* temperature so your tuber eye may still be dormant and not have a sprout when your package arrives. All tubers are inspected multiple times to ensure viability. If your tubers fail to show an overt eye or sprout within 6 weeks of receiving, please send along a photo of the tuber, along with your order number, replacements or a refund will be issued

TAKE NOTE!
All communications about your order will be sent via email. This said, please make sure you enter the correct email address during checkout. Additionally, please double check that you have entered the correct mailing address for your order: Tiny Acre is not responsible for incorrect addresses and subsequent shipments made to them.